One of the most common reason why some people would not say sorry even if it is very obvious that it is their mistakes is because of their PRIDE. Pride is what make people being independent and feel that they are more special and talented or an important person than you, which is very wrong.

In order to handle the situation, if it is happen in school, the school guidance must educate and share about what is the importance of saying sorry and even if its not your falt, we should learn to say sorry. If the person who has mistaken and not saying sorry, you can also tell him/her that I am sorry, because maybe she will regret or ashamed if the one who says sorry will tell the real person and it makes him/her feel uncomfortable and until the day end, I think he/she will say sorry unto you.

The importance of saying sorry is it can make and build a relationship better and good and the connection to each of you will be remain the same and stable. It is necessary to say sorry because through saying, it can make you feel calm and free because if you are not saying sorry, the guiltiness, sin, and fault will be doubt or remain in your heart and I am sure, you will not be comfortable in holding the sin or mistake.