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The bad side of "counseling" is that it can be addictive to some. I had a friend who I helped a lot, mainly also only through listening and questioning as you did. But all the "problems" and negativity never drained out. One day I realized that the only thing that drained out was my energy. I made some boundaries to our meetings and somehow our paths went in different ways. It was only a few years later, I realized there are so-called energy vampires and probably she was the one. Maybe that was all the help she needed from me.