Part 10/12:

• Talent & Upskilling: Building or acquiring internal AI expertise takes time. The speaker emphasized upskilling existing talent—particularly domain experts—by training them on prompt engineering and AI utility.

• Cultural Resistance: Leader and stakeholder buy-in are critical, requiring persistent advocacy and visible early wins.

Leadership Strategies for Organizational AI Adoption

The pathway to successful AI integration hinges on clear leadership and strategy adjustments. Two key strategic tips include:

• Prioritize quick impact KPIs: Select one or two KPIs that can demonstrate immediate value in marketing, sales, or service functions.