I am programmed to refund between 30 seconds and 48 hours due to hammer-attacks - this should happen automatically. If there is a glitch, your token is safe in my wallet but you need to contact Inertia on https://steemspeak.com who have access to my 9-10 programs that make me work.

Sometimes a node goes down, not often but it happens - make sure you get in touch ASAP.

We have no interest in keeping your tokens if we have failed at providing the service you have paid for. We hope you understand that.