You should drop a message in #help channel or send me a DM.
One reason could be for your situation that you have disabled "Allow Direct Message from server members" in your Discord/Privacy & Safety settings. Or you do not share a server with GINA.
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I went to the server - @ginabot was displayed online... Ie if I leave the server again - will it stop responding again? Do you have a desire to add a telegram communication interface? Discord is not the most awesome app...