I have a question. I normally use 4000-5000 credits to send mails. But it never gets send out to as many people as I use credits. How can I change this? And why is it like this? Do you have any idea? Or do you know who to ask?
Thanks!
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Hey, do you have the premium membership? Because I think that might be the case, as with business it goes to 3000 and enterprise 5000. So maybe it's capped at that for premium currently. Are you in the discord of the CTP tribe?
Yes I have premium right now. Ahh ok.. This is good to know.. Thanks. It doesn´t say anywhere that it´s capped. :/ Would be good to get exact numbers. No I am not in the Discord. Can you link it for me? I could ask there. Thanks!!
Yeah I think this is something that came up before, some people try to send it to more than 3000/5000 as well but it probably makes little sense while the userbase is growing still.
Things are being worked on, but obviously, not everything has priority now. Here's the discord link: https://discord.gg/S5uamWJW6j
Thank you very much for letting me know. :)
No problem at all :)
I hav the same issue and I submitted a ticket to the support so if I get an answer I will let you know.
Ohh.. Thanks for letting me know! I am sure we will soon understand how it´s calculated. :)