I couldn't agree more! These people will never learn anything if this kind of behavior is tolerated.
They need to understand that the customer is paying their salary and not the other way around.
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I couldn't agree more! These people will never learn anything if this kind of behavior is tolerated.
They need to understand that the customer is paying their salary and not the other way around.
Yes, they won't learn, or they may end up crying instead of looking back to access their actions and putting themselves in the same shoe as the customer.
Exactly.