In a nutshell, Xbox>>>>PS
I have to be honest, PS titles do have something that I love, they make top tier games most of the time, the more recent and expected Xbox games had been... meh?, the last very good one was Hi-Fi Rush and that came out of nowhere. But their Game Pass service is good as hell, so I still prefer Game Pass in the end (but I want my PS games on PC as well)
Service wise Xbox is way better, yeah.
I have other reasons to like PlayStation quite a bit, but their online service offerings are not one of them.