I agree 100%. IT is this weird support role that isn't treated like it's part of the mission, but is absolutely critical to it. IT managers can get so focused on the thousands of little things that they forget the big picture. But at the end of the day, that direction has to come from the top. I hope things work out.
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It's a collective thing we do, the elements of a company, and if everyone pulls in the same general direction things will progress. No element should be seen as better or more valuable than the other, down that path lies dissent and less reliable work-integrity. You're right about those at the top having to lead effectively too, it's the ethos I've always worked to as a leader in past iterations of my life.
Thanks for your commenting.
"It's a collective thing we do, the elements of a company, and if everyone pulls in the same general direction things will progress."
That's very true. A part of me thinks it's human nature to divide the whole into separate competing elements. I can see how that can be used for motivation at lower levels. But if leaders lose perspective that lack of sophistication ends up hurting the collective.
Military units operate as a whole, but have various elements that are completely different. Mortars, heavy machine gunners, riflemen, comms, NCO's officers etc. All have their own job but have to work together, a symphony so to speak. It works, so I know it's possible to do in business also., With some adaptation. It's the same concept, but different.
I think you get it.