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RE: Working at a call center - crazy customer stories

in OCD4 years ago

Yeah but I guess if it happened often we wouldn't remember them and cherish those moments, but ultimately people like being dicks I guess, especially when they spent money. I do try to do reviews both good and bad but I don't take things personal giving or receiving reviews. I have to give props to customer service reps they really have their mental health tested regularly

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people like being dicks I guess, especially when they spent money

EXACTLY! And yeah.. I have seen some of my co-workers cry because customers yelled at them and they have problems with personal life as well. It's not easy dealing with people's issues everyday. They got my respect