Information on the problems of Millennium Travel International announced on Thursday broke down travelers who planned a vacation with this travel agency. Customers of Wakacje.pl, who bought their holidays from Millennium Travel, do not have to give up their holidays.
Yesterday we informed you that the declaration of insolvency was filed by the travel agency Millennium Travel International Sp. Z o.o. in the Lower Silesian Marshal Office. z o.o. from Legnica in Lower Silesia. Currently, 300 tourists of this office are staying on holidays in Corfu in Greece, Sunny Beach in Bulgaria and Ksamila in Albania. Return flights in consultation with the insurer will be organized by the Marshal's Office of the Lower Silesia Voivodship. Trips, which according to the offer of the office were to be organized after September 20, were stopped.
However, the fall of a travel agency does not necessarily mean canceled holidays. The service named Promesa Pewna Wakacje, available to all customers Wakacje.pl, is a reliable and proven security for such situations. Thanks to it, clients can be sure that in the event of the insolvency of a travel agency, they will be able to choose another trip from the portfolio of Wakacje.pl and go on their dream vacation.
Promesa Certain Holidays: simple and effective protection
The uniqueness of the Promesy Pewne Wakacje ticket is that in an emergency situation, Wakacje.pl takes over the client's claims, and the client, without the participation in a complicated procedure and without waiting for a refund from the Organizer's Insurance Guarantee, can take advantage of the offer of another travel agency.
- This means that when the trip is canceled by a travel agency, canceled due to a force majeure event, or - as in the case of Millennium Travel - a bankruptcy or insolvency of a travel agency is announced, the client does not have to ask the Voivodship Marshal to refund the paid funds from the Guarantee Insurance Organizer. This process can take a very long time and usually means that the funds allocated for the holidays will be frozen. We wanted to help our clients avoid such situations - explains Dariusz Górzny, president of the board at Wakacje.pl.
Protection for all who planned to leave the Millennium Travel
Promesa Certain Holidays throughout the season was available to Wakacje.pl customers for free, but still not everyone added it to their reservation. Among those customers of Wakacje.pl, who had purchased a holiday with the Millennium Travel travel agency, only a part of the people have Promesa. The Board of Wakacje.pl decided, however, that all clients of the insolvent organizer will be protected.
WP
- The holiday season is ending and canceled trips were the last flights from the Millennium Travel offer. For many of our clients, this was the only chance for a holiday. We understand how difficult this situation is and due to its uniqueness along with the management of Wakacje.pl, we decided to propose Promesa also to our clients who did not decide to buy it during the holiday purchase - says Dariusz Górzny.
Customers of Wakacje.pl, whose trips from Millennium Travel have not yet begun, have already been informed about the organizer's problems and about the opportunities that Promesa Certain Holidays offers them. They were also offered similar trips, if possible in the same locations and dates as the originally purchased holidays.