You should tag @poloniex in this post, in the off chance that someone over there actually looks at Steemit once in a while.
But yeah...their excuses are a little absurd. They have the money to fix the issue if they actually wanted to fix it. It appears that they do not.
well, you just did but I highly doubt they'll take user feedback under consideration. Especially with the shitfest going on at the moment.