Then you are asking the wrong question ;) Ask who is the exchange relations person for Steemit Inc and maybe they answer. I tried getting a few people who know it to respond here, we will see if they do or not...
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I believe I am asking the correct question. The liaison (or lack there of) is only part of the problem. It is apparent that the software that the nodes run is prone to failure and is too difficult for exchanges to operate effectively.
Is that apparent? It might be that exchanges just don't care to get a big enough server or have people as sysadmins who are incapable of running a node. I honestly have no clue what exchanges do. But running an exchange node is really not that hard. I would run one for every major exchange if they would trust me :D