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That example there is definitely top notch but the way I'm seeing steem it's like the mentality is that users should be worthy of Steem and not otherwise I think the effect slows mass adoption and we better start thinking of the users satisfaction

Exactly, user welcome and continuous satisfaction and account management.

Thanks for your continuous reply it was really a productive conversation and I'm glad to relate with your contents I hope to still see more of them.

Cool I'll try post more, I have also forwarded this info to Steemit Inc, they have funds to set up a mini call centre for official customer service. Thanks for the chat, i must run now.