Thank you for helping her explain. You can explain to him to create a Discord account because indeed the Steem community communicates on Discord.

The thing to know is that she is not blocked from Tasteem, and the rewards were not canceled. She can still use Tasteem.

I strongly advise her to make an introduction in Steem, maybe?

This is indeed as a producer at Tasteem to keep the platform positive and fair.

Thank you