Sounds like Join.D.Buzz works as intended, but that you had used D.Buzz before for account creation.
The missing items are:
- Paid account creation methods inside Join.D.Buzz for nonKYC.
- Additional account creation options on Hive.io that work as intended (or work better).
Posted via D.Buzz
Thanks for your input Chris.
I would also add that all the apps can better inform and explain users if their signup is rejected due to having used a phone or IP previously. This issue might be 'obvious' to the developers of the apps, but they definitely aren't obvious to casual users who might be beginning an onboarding process to Hive.
Ideally, they need to be not only informed of why the free accounts are limited, but also given the name of the account that was previously created against that phone/IP, plus also then pointed to paid ways to create accounts or other options.
It's a shame that this is all so complicated at present, but it can all be dramatically improved with the right text content in the right places and at the right times.
The number one thing D.Buzz and all of HIVE could benefit from are professional explanation videos.
For instances like this, text is not enough, neither is graphics.
Posted via D.Buzz
Videos can be helpful, yes, but I don't think they are a 100% replacement for text in any such situation from a UI standpoint. There are many different users, scenarios and expectations - many people want/need text.
It's also a 15 minute fix to implement text.. vs days for video.
Video with subtitles would be better.
Adding text could also overcomplicate the site, possibly leading to worse results.
As far as I know, @dbuzz is one of the top onboarders in terms of users, and our userbase is consistenly increasing, making changes should be done carefully.
Posted via D.Buzz
Do you have another phone number you can use to try onboarding? (onboard a friend)
Users are consistently joining D.Buzz to the extent we are running our of claimed account credits.
Posted via D.Buzz
I don't at the moment, no. I messaged you in Discord to discuss a solution to your lack of account credits :)
Sounds good, thank you!
Posted via D.Buzz