Hi @ph1102, at least peakd reminds us who we're talking to😅
You're right, the important thing is how one interacts with people. I also need to have a couple of good chats with someone before the name sticks!
I had a funny situation once where a guest booked a second time and messaged me saying she was in a new relationship, so it's not X coming with her, and I mustn't use his name🫣 Very awkward for her, I was silently amused🤭
Thank you for the awesome support 🤗