What was the world coming to when a man can't be given peace to drink coffee and fart on the company dime?
Amen Brother!!!
Also ... there is the possibility that all of your customer simply forgot all of their passwords on the same day. If you can't blame the customer, then who can you blame?
I will have to suggest that one to them. Ibet they will love it. Its not our fault, its ALL of our customers faults! hehe!